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If you are able to resume normal operation of your computer, then
you can try some of the following to isolate the cause of the problem or crash:
1. Try running the offending program again. Does it hang up again when
starting, or after using it for a while? Note what you were doing to re-trigger
the crash. Write down anything you deem relevant. If the computer slows down
noticeably while running the program, but hasn't crashed yet, you might be low
on RAM, either because you don't have enough of it, or you have too many
programs open (or windows). Try closing some other windows, while running the
program that crashed earlier. Does the pc begin to run smoother and faster
again? Or does it seem the same still. Note these differences. Chances are it's
either a software conflict of some sort or an insufficient memory (RAM) issue.
2. If the same (or very similar) crash occurs while running a different
program, then the problem is something that is in common to both programs.
For example, maybe the error arises because you are trying to print to your
printer, which could mean that you have a bad printer installation or driver
file. They do get corrupted sometimes, especially if you use older printers
whose driver files were designed prior to your current operating system's
release date. If so, you may be able to remedy the problem just by going to your
printer manufacturer's website and downloading the most up to date drivers.
Also, viruses and spyware/adware can cause this sort of thing to happen, where
various different programs on your pc become unstable.
3. If you experience a multitude of random problems that don't seem to have
much in common, but are occurring fairly frequently, then there is a very good
chance you have spyware, ad-ware, worms, or a virus in your computer. Many
of these are difficult to remove, but you can try using some of the freeware
programs out there to see if you can zap the offending software yourself. If you
continue experiencing problems though, you may want to consider getting
professional help to reduce wasted time and/or money. Remember, your time is
worth money too. If it takes you six hours to fix something that a pro can do
for you in one hour, then it is worth spending money on because you get the
other five hours to yourself!
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